Former Starbucks CEO Howard Schultz unveiled the reinvention plan to simplify operations and improve both quality and speed of service more than a year ago. The strategy involves new coffee-making equipment and store formats plus more automation.
Starbucks unveils expansion plans, cost cutting (cnbc.com)
The drive for higher minimum wage laws led to an acceleration in deployment of automation in food businesses. No surprise. Fewer workers will earn more money, per hour, but there will likely be fewer workers per unit of output.
