They are not there for you – they work for the CEO:

What do people most often get wrong about HR?

Employees often think HR exists to be like a union rep when it’s actually there to protect the interests of the company. That means keeping people happy and engaged, but it also means at some point they’re going to fire people. On the other side of the equation, managers sometimes think HR is there to sign off on everything, including their myriad misbehaviors. The mistake people make at all levels of the company is thinking HR exists to be their advocate. Good HR stands up for the interests of the company above all.

Q&A with Suzanne Lucas – Narish International LLC (narishintl.com)

Most people don’t know this, partly because HR often acts like they are your friend. But HR is never your friend.

ALWAYS be careful when speaking with someone from HR.

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