While sitting in the car, outdoors, in 103 degree F weather, she began a software update procedure. The update screen says to exit the vehicle – but she did not.
She stayed inside.
She then said she could not open the door – but there is, in fact, a mechanical door open option for just these situations. She didn’t use it because she thought it would damage the car: Opening Doors with No Power (tesla.com)
Unfortunately, an IQ test is not required to be a driver – nor, apparently, a reporter.