Earlier this week, Amazon suffered a many hours long global system outage that prevented people from placing orders.
Tonight, Amazon is unable to add items to the Wish List and is unable to display existing wish lists.
Trying to add an item:
Trying to display your wish list:
Based on recent personal experience, Amazon is suffering some problems. Ordered a notebook computer in August – urgently needed to replace a dead motherboard system. Said it shipped from Amazon and would ship within 1 day and with 2 day guaranteed delivery. After several days, it had not shipped. Then Amazon started bumping the shipment date ahead every few days. Finally tried to cancel the order. Amazon said it could not be canceled but then it did not ship for a week.
Contacted Amazon customer support about this – they notified the shipping company to mark it return to sender and not to deliver. The UPS tracking showed it went all the way to the destination city where it was then said to have been re-routed. Two weeks later, UPS notified us that it had lost the notebook computer shipment.
Four weeks after this all began, we finally received a refund on the computer and a separately purchased warranty. Amazon also extended our Prime membership by a month and issued a small credit to our account due to the mess up. Amazon never offered an explanation as to what went wrong – all we know is that an item they claimed to have in inventory took about two weeks before it shipped. During this time, Amazon showed it had the items in stock – yet the price changed frequently and rather dramatically as well.
During all this, I drove to Best Buy, bought a computer off the shelf and shipped it via FedEx overnight to the recipient that needed it ASAP. (My experience with FedEx has been true to their old motto “When you absolutely, positively need it there overnight, choose FedEx”.)
There were other problems in recent shipments too.
Something is up at Amazon – hope they get it under control. Something’s not right.
Some have been saying online courses do not work but an MIT study finds otherwise:
Massive open online courses are not only effective, researchers have discovered, they are as effective as what’s being traditionally taught in the classroom — regardless of how prepared or in the know students are.
via MIT Study: How Do Online Courses Compare to Traditional Learning? | BostInno.
This is from a Bloomberg Government analysis of money spent on the software project:
The BGOV analysis concluded that Washington has already spent or committed to spend some $2.14 billion to build and then rebuild healthcare.gov after it almost collapsed during ACA’s initial open enrollment season last fall and this winter.
via Health Reform’s Cost: $73 Billion and Counting – Bloomberg Government.
That works out to about $300 for each of the people who signed up and remained sign up until now. While signups may increase – eventually – costs are still going up as not all the features, especially on the back end, have been completed. From a software project and business standpoint, those per person costs seem excessive and result in increases in total costs of health related spending.
First, AT&T buys a majority stake in Fullscreen YouTube network and:
DreamWorks Animation purchased YouTube teen network AwesomenessTV for $33 million last year. This year, Walt Disney Co. acquired YouTube network Maker Studios in a deal worth up to $950 million.
via Chernin Group, AT&T take majority stake in Fullscreen YouTube network – LA Times.
Youtube demographics skews heavily towards youth and young adults. The “channels” that get watched primarily target this audience (FYI Cable TV news skews heavily towards the elderly – the average age of people who watch CNN, FOX, MSNBC tends to about around 60 plus or minus).
As viewership coalesces around these Youtube “channels” and affiliated “channel networks”, fewer people are watching the other content on Youtube. Which means if your online Youtube content is not targeted at the big demographics, and you are not affiliated with a channel marketing group, the likelihood of lots of viewers is diminished.
When AT&T, Disney and DreamWorks buy up Youtube networks, Youtube is gradually turning into a younger, hipper cable TV service with zillions of channels on which to sell young eyeballs to advertisers. Can this format retain the independence that created Youtube’s initial success?
Best Colleges In The US Infographic – Business Insider.
Survey done of 1500 professionals involved in hiring, at least occasionally, to seek their opinion of the best colleges. See the link for the top 25 list.
These are the schools the people doing the hiring prefer – if your resume says Randomcity State University, your resume might not make the initial automated screening cut.
The survey included the question “What college major will help you be the most successful after graduation?”
Based on the tech oligarch’s hype, you may be thought computer science, but in fact, engineering, business and liberal arts all outrank computer science as the best major.
For students, the best bet is to attend a high reputation university and study in one of the top areas. This increasingly winner-take-all market means students attending any of the hundreds of other universities are less likely to see the same career opportunities.
Based on our knowledge of software engineering, management and organizational design concepts, this blog repeatedly pointed to management failure as the cause of the HealthCare.gov software disaster:
Wishful thinking is not a management principle that leads to project success.
Both reports document extensive incompetence, but almost none of the incompetent management have been fired. Which implies we should not have high expectations come November 15th, 2014, when the signup process begins.They estimate 13 million people will have to use the system over just six weeks.
Here in Oregon, Cover Oregon officially failed and is being turned over to HealthCare.gov. There is no “Plan B” for signing up Oregon residents if the conversion cannot be completed in time (and they are missing milestones). The Board was asked to shut itself down but has so far resisted; the Legislature is now taking steps to shut down and abolish Cover Oregon for good. As a total failure, its brand name is hopelessly damaged.
Update: Remember how these failures were declared as mere “glitches”?
Posted in Business, Cloud, Corruption, Healthcare, Software, Software Quality
Tagged Cover Oregon, Health insurance exchange, Information security, John Kitzhaber, Oracle Corporation, Oregon, Patient Protection and Affordable Care Act
Google Employees Used Perks to Live House-Free – Dice News. Facebook employees have done the same and FB is now building its own community next door.