But not for the reasons you might be thinking: McDonald’s is getting rid of self-serve soda machines | CNN Business
It’s because McDonald’s is gradually shrinking or eliminating sit-in dining rooms:
consumer behavior has changed since the pandemic, and the chain has experienced a surge in business through its drive-thru and delivery services, with fewer people choosing to eat in its dining rooms, reducing the need for the machines.
McDonald’s future includes restaurant designs with smaller or no dining rooms (and high-tech drive thrus) to reflect that new reality. Digital sales (i.e. orders made on its app or through its partners like Uber) now make up 40% of its total sales, according to its most recent earnings report.
The chain also recently teased another major change, called “CosMc’s,” a new small-format location that includes a reduced dining area.
