As far back as 2016, I wrote that many restaurants, especially fast food, would replace wait staff with self service…

Vending machines are so 20th century. Robotic food kiosks, in this case, latte making espresso stands, are coming to San…

This happens when wage and benefit requirements rise as capital costs (robots/automation) fall rapidly: “Wendy’s plans to install self-ordering kiosks…

Spotted by me, recently: As labor and benefits costs rise – and tech costs fall – we will see much more…

Have discussed this topic many times in the past – automation is coming to the restaurant industry. Self-order kiosks, self-order…

While waiting for an order to be fulfilled, I count the number of staff working at fast food restaurants, espresso…