Customers who use restaurant self-order systems buy more items, than if ordering thru store employees
McDonald’s plans to add kiosks to thousands of stores nationwide to supplement in-store employees, transforming a part of America’s most iconic food chain. Customers often buy more from a screen than a person, the company found. Source: kgw.com | You buy more from a kiosk than a person, McDonald’s says. So expect a lot more kiosks.