Grocery stores, which have already outsourced checkout and bagging to the consumer, are now working on building automated fulfillment distribution centers to process online orders.
Warren Buffet has noted that it takes 20 years to build a brand and about five minutes to destroy it.
A case study of how a “no show” at a Great Clips hair cutting place led to a cascade of errors resulting in a ditzy stylist giving me a completely wrong hair cut that looks like a Nazi.
My background is in information systems (M.S. in software engineering) and an M.B.A. Systems analysis, organizational and information systems architecture is part of what I do, and this makes for a good case study of a business gone disastrously wrong. And what they should have done to avoid this failure.
This involved a cascade of failure points including organization and information systems misuse.
Not surprisingly, I am not likely to return to a Great Clips again.
Business: San Francisco to require tech entrepreneurs to receive a permit from the city before launching their tech products
A new San Francisco city government office will be given authority over new product trials and product launches in San Francisco. Companies introducing new products will require approval and a permit from the City. What could possibly go wrong?
Popular travel web sites, and at least some airlines, gradually jack up the prices shown if you search for many flight options in a single login session. This sounds crazy but I just saw it happen on Expedia and many others report seeing this on other travel web sites. The theory is that if you are searching for multiple flights, then you really must want to travel – and would be willing to pay more. So they gradually increase the prices for flight options.
Less labor potentially means higher profits, creating an incentive for manufacturers to switch more production to EVs.
McDonald’s installing more automation, both to reduce labor costs and to trick consumers into purchasing more than they were planning to purchase.